Refund Policy

Digital products (signals, data packs)

No refund after content is accessed or downloaded. A refund within 24 hours is available only if the content was not accessed, verified by download logs.

Subscriptions

Pro-rated refund for the unused portion if cancelled within 7 days of renewal. No refund for the current period after 7 days.

Payment errors

Full refund for duplicate charges, incorrect amounts, or failed-but-charged transactions, processed within 3 business days.

Manual payments (UPI / bank transfer)

Refund is returned to the original payer's bank account (verified via UTR), processed within 7 business days.

Non-refundable

• Partial month usage.
• Change of mind after 7 days.
• Account termination for Terms of Service violation.
• Promotional or discounted purchases.

Process

Submit a support ticket, admin review within 48 hours, refund initiated, and 5-7 business days to reach the original payment method.

Chargebacks

If a customer initiates a chargeback, the account is suspended pending investigation. Evidence (payment proof, terms acceptance, usage logs) is provided to the payment processor.

Manual payment refund

If a payment proof is approved but the service is not delivered, a full refund is issued via bank transfer within 7 business days.

Contact

Refund requests: support@origamifalcon.in.